With over 6,000 Google reviews, Cellular & More takes tremendous pride in customer satisfaction. Whether paying your bill, upgrading a device, or needing technical assistance, we believe every customer should have a positive wireless experience. Your input and feedback are very important to us. Below are just a fraction of our five-star Google reviews.
Ann Arbor West
"Great experience!! The rep was very helpful!! We were greeted as soon as we walked through the door and we were offered every discount available on my plan. I was highly impressed!"
"These guys are the best. I've never had to wait to be helped, and consistently receive genuine and thoughtful care. I love that the store is conveniently in downtown Birmingham, so that all of my tech and cellular needs are right around the corner! The customer service is superb and they do everything in their power to provide the best value to their guests. I will definitely be coming back!"
"Very helpful, kind, and very professional. Thank you for all of your help. There is a Verizon not even three miles from my home but I will drive the extra miles just for the friendly, professional service they provide."
"I picked this Verizon store because of its Google rating and preliminary phone call, and I have to say I was not disappointed. The service was highly professional, and at the same time, relaxed and informal. Just what I was looking for. My wireless consultant spent three hours explaining plan options, installing software upgrades to my new phone, performing data transfer, and installing a new case. I was very impressed with his knowledge of the digital world and his firm commitment to quality service..."
"I came in needing to upgrade my phone because it had been almost six years since my last upgrade... They took us in with smiles on their faces ready to help. The rep helped me get set up with a brand new phone and was able to get me an amazing trade-in deal with my old phone. They were very professional, nice, and easy to talk to. They were able to get everything transferred over from my old phone to my new one the exact way it was with no hassle. These guys are the best and I highly recommend going to this store for any of your Verizon needs."
"This store has the best service! All of the people there take great care of me and my family. I have been to the other stores in Jackson and always regret it. The rep showed me how to use my tablet and now I love it. Save yourself a headache and come see these guys! A+"